We remain committed to ensuring the highest levels of safety for our customers and will continue to update here as more details become available.Ĭustomers who have been impacted by the ransomware will be contacted by Kaseya representatives. Kaseya is working with Emsisoftto support our customer engagement efforts, and Emsisoft has confirmed the key is effective at unlocking victims. We can confirm that Kaseya obtained the tool from a third party and have teams actively helping customers affected by the ransomware to restore their environments, with no reports of any problem or issues associated with the decryptor. On, Kaseya obtained a decryptor for victims of the REvil ransomware attack, and we’re working to remediate customers impacted by the incident. Kaseya has obtained a universal decryptor key.
PATCHED SUR WIFI PATCH
This patch resolves issues with Kaseya Antivirus & Antimalware, 3 rd Party Integration Modules (TAP) and importing files via the VSA System Tab.Īll VSA SaaS Instances have been updated and are running this QFE.
PATCHED SUR WIFI FULL
Unlike a full patch, the QFE is a simple script that you can run on your VSA On-Premises server. Kaseya has released a Quick Fix (QFE) to patch 9.5.7b (9.) to VSA On-Premises customers which resolves three issues (this is not a security release). As such, we are confirming in no uncertain terms that Kaseya did not pay a ransom – either directly or indirectly through a third party – to obtain the decryptor. While each company must make its own decision on whether to pay the ransom, Kaseya decided after consultation with experts to not negotiate with the criminals who perpetrated this attack and we have not wavered from that commitment. Recent reports have suggested that our continued silence on whether Kaseya paid the ransom may encourage additional ransomware attacks, but nothing could be further from our goal. Kaseya has maintained our focus on assisting our customers, and when Kaseya obtained the decryptor last week we moved as quickly as possible to safely use the decryptor to help our customers recover their encrypted data. The decryption tool has proven 100% effective at decrypting files that were fully encrypted in the attack. We continue to provide the decryptor to customers that request it, and we encourage all our customers whose data may have been encrypted during the attack to reach out to your contacts at Kaseya. Throughout this past weekend, Kaseya’s Incident Response team and Emsisoft partners continued their work assisting our customers and others with the restoration of their encrypted data. The full release notes with the fixes and enhancements are available at:Īll VSA SaaS instances have been updated to 9.5.7c.Īdditionally, later this evening we will be providing information on additional functionality that will be included in upcoming patches. It is recommended that VSA On-Premises customers update their VSA to 9.5.7c. You can run KINSTALL as you normally do as part of your patching process and you will now see the new patch is available. Kaseya has released patch 9.5.7c (build 9.) which remediates functionality issues caused by the enhanced security measures put in place and also provides a security enhancement to the Edge Service to protect against HTTP spoofing. We have created an article intended to provide customers with insight into current known issues and fixes which are scheduled for upcoming patch releases in the coming days and weeks. Kaseya has released several VSA patches to remediate functionality issues caused by the enhanced security measures put in place.
PATCHED SUR WIFI DOWNLOAD
A notice will be sent out when the patch is available for download on August 9 th. The 9.5.7d patch for VSA On-Premises customers will be available for download on Monday August 9 th by end of day (US time). We will deploy the VSA 9.5.7d patch to the following SaaS servers beginning on Friday August 6 th at 6PM EDT - EU - SAAS08, EU - SAAS10, EU - SAAS22, EU - SAAS35, EU - SAAS37, EU - SAAS41, EU - SAAS42, EU - SAAS44, EU - SAAS45, EU - SAAS47, US - NA1VSA02, US - NA1VSA10, US - NA1VSA14, US – IAD2VSA08, US – IAD2VSA09Īll other VSA SaaS instances will be updated on Saturday August 7 th at 7AM EDT. We have updated the list of upcoming functionality at: This ensures that customers can get the maximum functionality, without having to perform two separate maintenance updates in close proximity. Based on feedback, we have merged the functionality that was planned in the next two updates into the 9.5.7d VSA patch and adjusted the release date.
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